Terms of service
Overview
This website is operated by LEFT®. By accessing or using our website and services, you agree to these Terms of Service and our Privacy Policy.
Use of Our Store
You must be of legal age in your country or have permission from a guardian to use this site. You agree to provide accurate information and keep your account details secure.
Products
We aim to display products as accurately as possible. However, colours and appearance may vary depending on your device. We may update or discontinue products at any time.
Orders
All orders are subject to acceptance. We may cancel or refuse any order at our discretion. Once placed, orders may not be changed or cancelled.
Pricing & Payment
Prices are subject to change without notice and may not include shipping or taxes. You agree to provide valid payment details.
Shipping
Delivery times are estimates only. We are not responsible for delays outside our control.
Returns
Returns are handled in accordance with our Refund Policy.
Intellectual Property
All content on this site belongs to LEFT® and may not be used without permission.
Liability
To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from use of our products or services.
Changes to Terms
We may update these Terms at any time. Continued use of the site means you accept those changes.
Contact
For any questions or enquiries —
connect with us at:
leftclothing.nz@gmail.com
REFUND POLICY
We want you to be satisfied with your purchase from LEFT®.
Returns
We accept returns within 14 days of delivery.
Items must be:
- Unworn and unused
- In original condition
- With tags (if applicable)
Non-returnable items
- Sale items
- Gift cards
Refunds
Once your return is received and inspected, we’ll notify you.
If approved, your refund will be processed to your original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Faulty Items
If your item is faulty or incorrect, contact us and we’ll make it right.
Consumer Rights
This policy is in line with your rights under the Consumer Guarantees Act (NZ).
Contact
For questions and enquiries —
connect with us at:
leftclothing.nz@gmail.com
SHIPPING POLICY
Processing Time
Orders are processed within 1–3 business days.
Shipping Times
Estimated delivery times:
- New Zealand: 10-14 business days
- International: 14-21 business days
(Delivery times may vary depending on location and courier delays.)
Shipping Costs
Shipping costs are calculated at checkout.
Tracking
Once your order is shipped, you will receive a tracking number via email.
Delays
We are not responsible for delays caused by couriers, customs, or events outside our control.
Incorrect Details
Please ensure your shipping details are correct. We are not responsible for orders sent to incorrect addresses provided by the customer.
Contact
For questions and enquiries —
connect with us at:
leftclothing.nz@gmail.com